Neil Postman: Five Things We Need to Know About Technological Change
Good morning your Eminences and Excellencies, ladies, and gentlemen.
The theme of this conference, "The New Technologies and the Human Person: Communicating the Faith in the New Millennium," suggests, of course, that you are concerned about what might happen to faith in the new millennium, as well you should be. In addition to our computers, which are close to having a nervous breakdown in anticipation of the year 2000, there is a great deal of frantic talk about the 21st century and how it will pose for us unique problems of which we know very little but for which, nonetheless, we are supposed to carefully prepare. Everyone seems to worry about this--business people, politicians, educators, as well as theologians.
At the risk of sounding patronizing, may I try to put everyone's mind at ease? I doubt that the 21st century will pose for us problems that are more stunning, disorienting or complex than those we faced in this century, or the 19th, 18th, 17th, or for that matter, many of the centuries before that. But for those who are excessively nervous about the new millennium, I can provide, right at the start, some good advice about how to confront it. The advice comes from people whom we can trust, and whose thoughtfulness, it's safe to say, exceeds that of President Clinton, Newt Gingrich, or even Bill Gates. Here is what Henry David Thoreau told us: "All our inventions are but improved means to an unimproved end." Here is what Goethe told us: "One should, each day, try to hear a little song, read a good poem, see a fine picture, and, if possible, speak a few reasonable words." Socrates told us: "The unexamined life is not worth living." Rabbi Hillel told us: "What is hateful to thee, do not do to another." And here is the prophet Micah: "What does the Lord require of thee but to do justly, to love mercy and to walk humbly with thy God." And I could say, if we had the time, (although you know it well enough) what Jesus, Isaiah, Mohammad, Spinoza, and Shakespeare told us. It is all the same: There is no escaping from ourselves. The human dilemma is as it has always been, and it is a delusion to believe that the technological changes of our era have rendered irrelevant the wisdom of the ages and the sages.
Nonetheless, having said this, I know perfectly well that because we do live in a technological age, we have some special problems that Jesus, Hillel, Socrates, and Micah did not and could not speak of. I do not have the wisdom to say what we ought to do about such problems, and so my contribution must confine itself to some things we need to know in order to address the problems. I call my talk Five Things We Need to Know About Technological Change. I base these ideas on my thirty years of studying the history of technological change but I do not think these are academic or esoteric ideas. They are to the sort of things everyone who is concerned with cultural stability and balance should know and I offer them to you in the hope that you will find them useful in thinking about the effects of technology on religious faith.
The first idea is that all technological change is a trade-off. I like to call it a Faustian bargain. Technology giveth and technology taketh away. This means that for every advantage a new technology offers, there is always a corresponding disadvantage. The disadvantage may exceed in importance the advantage, or the advantage may well be worth the cost. Now, this may seem to be a rather obvious idea, but you would be surprised at how many people believe that new technologies are unmixed blessings. You need only think of the enthusiasms with which most people approach their understanding of computers. Ask anyone who knows something about computers to talk about them, and you will find that they will, unabashedly and relentlessly, extol the wonders of computers. You will also find that in most cases...
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